HOW IT WORKS

  • LEADS TIME & SAMPLING

    Leads time & sampling

    Turnaround Times
    Sampling : 7 to 14 days.
    Production : 14 to 42 days.
    Delivery : Air (2-6 days), Sea (15-45 days).
    Turnaround starts when the deposit of your order is paid for and we have all information required to complete your order (all artworks, all shipping info, completed and approved templates , …). Please keep in mind delivery times when planning your orders.
    Non-standard and complex orders may increase turnaround times. You are encouraged to ask your sales rep about actual turnaround times.

    21 DAYS PROGRAM
    We have developed a specific program called “21 days program" for urgent orders.
    It means from time placing orders to receiving goods is 21 days.
    Please contact us directly for more information.
    SAMPLING
    * Option 1 : Free
    _ Order a sample of a style that you select from our online gallery
    _ Shipping cost $55.00 (flat rates)
    *** Sample will not be customized
    Option 2 : Free (Most popular)
    _ Place an order and receive pictures of your pre-production sample
    _ We can also send you your physical pre-production sample, you only pay for shipping
    *** 100% custom made sample*
    Option 3 : $40 / piece
    _ Create and receive YOUR custom sample
    _ Shipping cost $55.00 (flat rates)
    *** 100% custom made sample
  • ORDER PROCESS

    Order Process section headline example - lorem ipsum dolor consecteteur

    Get a Quote
    Send us the details about your customer cap. You can include artworks, images or even drawings. We will get back to you within 24 hours with a detailed quote. All of our quotes include air freight, using our discounted rates.
    Get a mock up (Tech Pack)
    After you approve our price we will send a mock up for your approval. This mock up will included all details of your custom cap.
    Sampling
    Once you approve the mock up, you will have the choice of receiving a physical sample for a fee. You can also receive a photo of the sample for your approval. Most of our customer approve on the mock up. This is the most cost effective. If you choose to receive a sample the timing is usually between 7 and 14 days.
    Bulk Production & Delivery
    Now that the sample has been approved bulk production can begin. Production will usually occur in about 30 days. We will send a pre-shipment photo for your final approval, however you can rest assured that our internal QA team has already inspected your order against the mock up. Once the order is approved for shipment we will send you a tracking number.
  • DELIVERY

    We ship worldwide

    Shipping Methods
    Air (2~7 days) : quantity from 1,500 pcs
    Express (UPS, Fedex, DHL) : 2~7 days
    Ocean (14~45 days) : quantity from 2,000 pcs
    We can also work with other carriers or shipping agents.
    *** Shipping costs depend on order’s weight, destination and special instructions. We do not make money on shipping costs.
    Incoterms
    FOB (Free on Board - Vietnam)
    DDP (Delivered Duty Paid)
    DAP (Delivery at Place - not included import duties)
    Other terms are available
  • PAYMENT

    We offer several payment methods depending on the size of your order

    SAMPLE
    Full sample making costs (including shipping costs) before sample making.
    PRODUCTION
    50/50 (deposit/balance): deposit of 50% before we start production. Remaining 50% before we ship the goods, when production is ready and has passed our quality control. The pre-production sample included with a production order is free.
    PAYMENT METHODS
    We accept credit card, Paypal, bank transfer and check (if issued by a USA bank).
    SPECIAL CONSIDERATIONS
    Some factors such as large order, returning client and future business potential may qualify you for special payment terms. Please contact us for more information.
  • F.A.Q

    Questions & Answers

    WHAT IS YOUR PRICING STRUCTURE & ORDER QUANTITIES?
    The best way to get accurate pricing and see our superior quality is to get sampling asap. Pricing all depends on the quality, style, fabric, quantity and what bells and whistles you are after. Just like most things the higher the quantity, the lower the price, you are generally looking at around the $4.99 – $7.49. We start at 100 pieces per design, color and style. All our pricing is DDP , including shipping, delivery and all duties.
    CAN YOU HELP TO DESIGN MY HAT?
    YES. If you have any trouble our experienced development team can assist you to mock up your cap design as long as you provide your existing logos and artwork in .ai or .pdf format
    CAN I CUSTOMIZE MY LABELING?
    If you wish to customize your labels, taping, tags etc, it’s no problem, just specify the details and send to us.
    We will charge for customize labeling.

Leads time & sampling

Turnaround Times
Sampling : 7 to 14 days.
Production : 14 to 42 days.
Delivery : Air (2-6 days), Sea (15-45 days).
Turnaround starts when the deposit of your order is paid for and we have all information required to complete your order (all artworks, all shipping info, completed and approved templates , …). Please keep in mind delivery times when planning your orders.
Non-standard and complex orders may increase turnaround times. You are encouraged to ask your sales rep about actual turnaround times.

21 DAYS PROGRAM
We have developed a specific program called “21 days program" for urgent orders.
It means from time placing orders to receiving goods is 21 days.
Please contact us directly for more information.
SAMPLING
* Option 1 : Free
_ Order a sample of a style that you select from our online gallery
_ Shipping cost $55.00 (flat rates)
*** Sample will not be customized
Option 2 : Free (Most popular)
_ Place an order and receive pictures of your pre-production sample
_ We can also send you your physical pre-production sample, you only pay for shipping
*** 100% custom made sample*
Option 3 : $40 / piece
_ Create and receive YOUR custom sample
_ Shipping cost $55.00 (flat rates)
*** 100% custom made sample

Order Process section headline example - lorem ipsum dolor consecteteur

Get a Quote
Send us the details about your customer cap. You can include artworks, images or even drawings. We will get back to you within 24 hours with a detailed quote. All of our quotes include air freight, using our discounted rates.
Get a mock up (Tech Pack)
After you approve our price we will send a mock up for your approval. This mock up will included all details of your custom cap.
Sampling
Once you approve the mock up, you will have the choice of receiving a physical sample for a fee. You can also receive a photo of the sample for your approval. Most of our customer approve on the mock up. This is the most cost effective. If you choose to receive a sample the timing is usually between 7 and 14 days.
Bulk Production & Delivery
Now that the sample has been approved bulk production can begin. Production will usually occur in about 30 days. We will send a pre-shipment photo for your final approval, however you can rest assured that our internal QA team has already inspected your order against the mock up. Once the order is approved for shipment we will send you a tracking number.

We ship worldwide

Shipping Methods
Air (2~7 days) : quantity from 1,500 pcs
Express (UPS, Fedex, DHL) : 2~7 days
Ocean (14~45 days) : quantity from 2,000 pcs
We can also work with other carriers or shipping agents.
*** Shipping costs depend on order’s weight, destination and special instructions. We do not make money on shipping costs.
Incoterms
FOB (Free on Board - Vietnam)
DDP (Delivered Duty Paid)
DAP (Delivery at Place - not included import duties)
Other terms are available

We offer several payment methods depending on the size of your order

SAMPLE
Full sample making costs (including shipping costs) before sample making.
PRODUCTION
50/50 (deposit/balance): deposit of 50% before we start production. Remaining 50% before we ship the goods, when production is ready and has passed our quality control. The pre-production sample included with a production order is free.
PAYMENT METHODS
We accept credit card, Paypal, bank transfer and check (if issued by a USA bank).
SPECIAL CONSIDERATIONS
Some factors such as large order, returning client and future business potential may qualify you for special payment terms. Please contact us for more information.

Questions & Answers

WHAT IS YOUR PRICING STRUCTURE & ORDER QUANTITIES?
The best way to get accurate pricing and see our superior quality is to get sampling asap. Pricing all depends on the quality, style, fabric, quantity and what bells and whistles you are after. Just like most things the higher the quantity, the lower the price, you are generally looking at around the $4.99 – $7.49. We start at 100 pieces per design, color and style. All our pricing is DDP , including shipping, delivery and all duties.
CAN YOU HELP TO DESIGN MY HAT?
YES. If you have any trouble our experienced development team can assist you to mock up your cap design as long as you provide your existing logos and artwork in .ai or .pdf format
CAN I CUSTOMIZE MY LABELING?
If you wish to customize your labels, taping, tags etc, it’s no problem, just specify the details and send to us.
We will charge for customize labeling.